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Upgrade or downgrade a service

POST
/reseller/v1/services/{serviceId}/change-plan
curl --request POST \
--url https://api.nsin.cloud/reseller/v1/services/1/change-plan \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--header 'Idempotency-Key: example' \
--data '{ "plan_term_id": 1 }'

The same money path as POST /services: the new term is debited from the CLIENT’s wallet at list price, and the shortfall is moved out of YOUR wallet into his inside the same transaction. You are the one who pays, and you do not have to pre-fund him.

The full price of the new term is charged. NSIN has no proration anywhere, so nothing is refunded for the unused remainder of the term being left — a downgrade costs the price of the smaller plan, it does not pay anything back.

WHMCS ChangePackage maps here.

Not in v1: the once-per-calendar-month plan-change cap. It is deferred, so a reseller can currently change a plan as often as he likes. See the Deferred table in RESELLER_PLAN_V2.md.

serviceId
required
integer

Must belong to a client of the caller, or the response is 403.

Idempotency-Key
required
string
<= 191 characters

Required on every endpoint that moves money.

A client-generated unique string (a UUID is fine). Replaying the same key returns the original response byte for byte and does not repeat the operation. A replayed response is marked with the response header Idempotent-Replay: true.

This is not optional politeness. Without it, a network timeout on a credit or createService call leaves the caller unable to tell whether the money moved, and a naive retry double-charges.

A key never expires. There is no TTL and nothing prunes the table: the record is written inside the same transaction as the money movement and then kept forever, so a key is burned permanently. The same key sent a year later still replays the original answer instead of transferring again. Generate one key per operation — never one per process, per day, or per client.

Keys are scoped to the calling reseller, so two partners may pick the same UUID without colliding, and neither can probe the other’s key space.

Reuse with a different request is refused rather than replayed: same key, different method, path or body is 422. See the IdempotencyConflict response.

A failed operation records nothing, because the record and the money share one transaction and roll back together. A transfer that bounced for insufficient funds is therefore freely retryable with the same key once the wallet is funded.

The limit is 191 characters, not the 128 this document used to claim — it is the width of the database column, and it is the only validation performed on the value. The check runs on the trimmed string and counts bytes, so a non-ASCII key runs out before 191 characters; over-length is 400.

Media type application/json
object
plan_term_id
required
integer
Example generated
{
"plan_term_id": 1
}

Plan changed — or, if this Idempotency-Key was already used for this exact request, the first call’s response replayed unchanged, with no second plan change and no second debit.

Media type application/json

A subscription. Not a new entity — this is the subscriptions row.

The plan is reported three ways on purpose, so a reseller can always see which plan is active and what it cost without a second lookup: plan_id + plan_name (which plan), duration_days (which term), and price_rials (what the client’s wallet was actually debited).

object
id
required
integer
client_id
required
integer
domain_id
required
integer
domain_name
string
domain_disabled

Whether the domain behind this service is currently being served.

A service can be active while its domain is off. The plan is paid for; the traffic is not flowing. Read this before reporting a service as healthy.

boolean
domain_disabled_reason

Present only when domain_disabled is true. manual is yours to lift with POST /domains/{domainId}/enable; the other two are the system’s and that call returns 409.

string
Allowed values: manual quota_exceeded negative_balance
plan_id
required

Which plan is active. Free / Starter / Golden / Enterprise.

integer
plan_name
required
string
plan_term_id
required
integer
duration_days
required

The term that was bought. The same plan at a different duration is a different price.

integer
price_rials
required

NSIN list price of this term — what the client’s wallet was debited at purchase. 0 for the Free plan, which is a real, purchasable plan (the debit is simply a no-op).

integer format: int64
status
required

Mirrors subscriptions.status exactly.

There is deliberately no suspended value. Suspension is not a subscription state in NSIN — it is domains.suspended, a boolean on the domain, and that is the thing the edge actually checks before serving.

So: expired and cancelled mean “no plan, still serving”. They are not an off switch. The off switch is POST /domains/{domainId}/disable.

A domain in that state has an allowance of zero and — because a reseller’s client has no pay-as-you-go — is suspended by the quota sweep as soon as it serves a byte. It stops shortly; it does not run up a bill. But “shortly” is not “now”, which is why the explicit domain suspend exists.

TODO (deferred): a first-class suspended status on the subscription itself, so a service can be frozen without touching the domain row. Not needed for v1 — domain suspend already stops serving and stops the meter, which is the entire business requirement. See the Deferred table in RESELLER_PLAN_V2.md.

string
Allowed values: active grace expired cancelled
started_at
required
string format: date-time
expires_at
required
string format: date-time
grace_until
string format: date-time
nullable
auto_renew
boolean
Example
{
"domain_name": "example.com",
"domain_disabled_reason": "manual",
"plan_id": 3,
"plan_name": "Golden",
"plan_term_id": 14,
"duration_days": 365,
"price_rials": 120000000,
"status": "active"
}
Idempotent-Replay
string
Allowed values: true

Sent as true only on a replay: the body is the stored answer from the first call with this Idempotency-Key, and the operation did NOT run a second time. Absent on the call that actually did the work — which is how a retrying client tells which of its attempts moved the money.

A malformed body, or a value the handler rejects outright.

Also the answer to a missing Idempotency-Key: the generated wrapper rejects that before the handler is entered, so the body carries the wrapper’s message rather than the handler’s. A key longer than 191 bytes is rejected by the handler, with a message saying so.

Media type application/json

Every error body carries error, a human-readable sentence. Some also carry code, a stable machine-readable reason — branch on that, never on the sentence, which is prose and gets reworded.

object
error
required
string
code

Present only on the failures worth branching on, and deliberately not an exhaustive enum: treat a code you do not recognise as if it were absent and fall back to the status code.

The ones that exist today:

  • credit_limit_reached — 402 from POST /services and POST /services/{serviceId}/change-plan. Your wallet, not the client’s: funding the purchase would take you past your overdraft (default 0, i.e. past zero). Top up; do not credit the client.
  • domain_disabled — 409 from a configuration write on a disabled domain (records, rules, cache, SSL, members, settings). The domain is read-only until POST /domains/{domainId}/enable.
  • unknown_rule_type — 404 from the rules paths when ruleType is not one of the documented values. You get this rather than an empty array, so a typo cannot read as a rule set that happens to be empty.
  • rate_limited — 429 from any route. Keyed per credential, so one runaway integration cannot lock its owner out of the dashboard.
  • session_check_failed — 503, and only on calls made with a dashboard session JWT. The session could not be verified, which is not the same as knowing it is revoked, so it is retryable and the session survives. Machine tokens never see this.
string
Example
{
"error": "forbidden",
"code": "credit_limit_reached"
}

Missing, malformed, expired, or revoked credential.

Media type application/json

Every error body carries error, a human-readable sentence. Some also carry code, a stable machine-readable reason — branch on that, never on the sentence, which is prose and gets reworded.

object
error
required
string
code

Present only on the failures worth branching on, and deliberately not an exhaustive enum: treat a code you do not recognise as if it were absent and fall back to the status code.

The ones that exist today:

  • credit_limit_reached — 402 from POST /services and POST /services/{serviceId}/change-plan. Your wallet, not the client’s: funding the purchase would take you past your overdraft (default 0, i.e. past zero). Top up; do not credit the client.
  • domain_disabled — 409 from a configuration write on a disabled domain (records, rules, cache, SSL, members, settings). The domain is read-only until POST /domains/{domainId}/enable.
  • unknown_rule_type — 404 from the rules paths when ruleType is not one of the documented values. You get this rather than an empty array, so a typo cannot read as a rule set that happens to be empty.
  • rate_limited — 429 from any route. Keyed per credential, so one runaway integration cannot lock its owner out of the dashboard.
  • session_check_failed — 503, and only on calls made with a dashboard session JWT. The session could not be verified, which is not the same as knowing it is revoked, so it is retryable and the session survives. Machine tokens never see this.
string
Example
{
"error": "forbidden",
"code": "credit_limit_reached"
}

Your wallet came up short, not the client’s: funding the new term would take you past your credit limit (by default, past zero). The body carries "code": "credit_limit_reached". Top your own wallet up, or ask NSIN to raise the limit, then retry with the same Idempotency-Key. Nothing was written — the old plan is untouched and there is no partial ledger row.

Media type application/json

Every error body carries error, a human-readable sentence. Some also carry code, a stable machine-readable reason — branch on that, never on the sentence, which is prose and gets reworded.

object
error
required
string
code

Present only on the failures worth branching on, and deliberately not an exhaustive enum: treat a code you do not recognise as if it were absent and fall back to the status code.

The ones that exist today:

  • credit_limit_reached — 402 from POST /services and POST /services/{serviceId}/change-plan. Your wallet, not the client’s: funding the purchase would take you past your overdraft (default 0, i.e. past zero). Top up; do not credit the client.
  • domain_disabled — 409 from a configuration write on a disabled domain (records, rules, cache, SSL, members, settings). The domain is read-only until POST /domains/{domainId}/enable.
  • unknown_rule_type — 404 from the rules paths when ruleType is not one of the documented values. You get this rather than an empty array, so a typo cannot read as a rule set that happens to be empty.
  • rate_limited — 429 from any route. Keyed per credential, so one runaway integration cannot lock its owner out of the dashboard.
  • session_check_failed — 503, and only on calls made with a dashboard session JWT. The session could not be verified, which is not the same as knowing it is revoked, so it is retryable and the session survives. Machine tokens never see this.
string
Example
{
"error": "forbidden",
"code": "credit_limit_reached"
}

Authenticated, but the target does not belong to you — or you are not a reseller at all.

This is the response the tenant-isolation matrix asserts on. Every route in this document is called with reseller B’s credential against reseller A’s ids, and must answer 403 or 404 with none of A’s data in the body.

Media type application/json

Every error body carries error, a human-readable sentence. Some also carry code, a stable machine-readable reason — branch on that, never on the sentence, which is prose and gets reworded.

object
error
required
string
code

Present only on the failures worth branching on, and deliberately not an exhaustive enum: treat a code you do not recognise as if it were absent and fall back to the status code.

The ones that exist today:

  • credit_limit_reached — 402 from POST /services and POST /services/{serviceId}/change-plan. Your wallet, not the client’s: funding the purchase would take you past your overdraft (default 0, i.e. past zero). Top up; do not credit the client.
  • domain_disabled — 409 from a configuration write on a disabled domain (records, rules, cache, SSL, members, settings). The domain is read-only until POST /domains/{domainId}/enable.
  • unknown_rule_type — 404 from the rules paths when ruleType is not one of the documented values. You get this rather than an empty array, so a typo cannot read as a rule set that happens to be empty.
  • rate_limited — 429 from any route. Keyed per credential, so one runaway integration cannot lock its owner out of the dashboard.
  • session_check_failed — 503, and only on calls made with a dashboard session JWT. The session could not be verified, which is not the same as knowing it is revoked, so it is retryable and the session survives. Machine tokens never see this.
string
Example
{
"error": "forbidden",
"code": "credit_limit_reached"
}

No such resource.

Media type application/json

Every error body carries error, a human-readable sentence. Some also carry code, a stable machine-readable reason — branch on that, never on the sentence, which is prose and gets reworded.

object
error
required
string
code

Present only on the failures worth branching on, and deliberately not an exhaustive enum: treat a code you do not recognise as if it were absent and fall back to the status code.

The ones that exist today:

  • credit_limit_reached — 402 from POST /services and POST /services/{serviceId}/change-plan. Your wallet, not the client’s: funding the purchase would take you past your overdraft (default 0, i.e. past zero). Top up; do not credit the client.
  • domain_disabled — 409 from a configuration write on a disabled domain (records, rules, cache, SSL, members, settings). The domain is read-only until POST /domains/{domainId}/enable.
  • unknown_rule_type — 404 from the rules paths when ruleType is not one of the documented values. You get this rather than an empty array, so a typo cannot read as a rule set that happens to be empty.
  • rate_limited — 429 from any route. Keyed per credential, so one runaway integration cannot lock its owner out of the dashboard.
  • session_check_failed — 503, and only on calls made with a dashboard session JWT. The session could not be verified, which is not the same as knowing it is revoked, so it is retryable and the session survives. Machine tokens never see this.
string
Example
{
"error": "forbidden",
"code": "credit_limit_reached"
}

This Idempotency-Key has already been used, for a different request.

A replay is only a replay if the method, path and body all match: they are hashed together into a fingerprint stored beside the recorded response, and a key that comes back with a different fingerprint is a caller bug — most often a key generated once per process instead of once per operation.

422 rather than 409 because the request is well-formed and authorized and no resource is in a conflicting state; it is the key that cannot be processed. Replaying the stored answer instead would tell the caller his SECOND transfer succeeded when it never ran, and he would report a client as funded who is not.

Nothing here is retryable until the key changes. The original operation stands, the new one never ran, and the fix is a fresh key.

Media type application/json

Every error body carries error, a human-readable sentence. Some also carry code, a stable machine-readable reason — branch on that, never on the sentence, which is prose and gets reworded.

object
error
required
string
code

Present only on the failures worth branching on, and deliberately not an exhaustive enum: treat a code you do not recognise as if it were absent and fall back to the status code.

The ones that exist today:

  • credit_limit_reached — 402 from POST /services and POST /services/{serviceId}/change-plan. Your wallet, not the client’s: funding the purchase would take you past your overdraft (default 0, i.e. past zero). Top up; do not credit the client.
  • domain_disabled — 409 from a configuration write on a disabled domain (records, rules, cache, SSL, members, settings). The domain is read-only until POST /domains/{domainId}/enable.
  • unknown_rule_type — 404 from the rules paths when ruleType is not one of the documented values. You get this rather than an empty array, so a typo cannot read as a rule set that happens to be empty.
  • rate_limited — 429 from any route. Keyed per credential, so one runaway integration cannot lock its owner out of the dashboard.
  • session_check_failed — 503, and only on calls made with a dashboard session JWT. The session could not be verified, which is not the same as knowing it is revoked, so it is retryable and the session survives. Machine tokens never see this.
string
Example
{
"error": "forbidden",
"code": "credit_limit_reached"
}

The caller’s request budget is spent. 300 requests per minute by default (RESELLER_RATE_LIMIT), and the same limiter covers every one of the 83 operations in this document.

Counted per credential, not per reseller: each nsin_live_ token has its own budget and a dashboard session has another, so one runaway integration cannot lock its owner out of his own panel, and revoking that token is enough to stop it.

Branch on "code": "rate_limited" in the body. The message beside it is written for a human and may be reworded.

Retry-After is set, in seconds until the window resets — wait that long rather than retrying at once. The X-RateLimit-* headers are not on this response; they appear only on the responses the limiter let through, so a client that reads its remaining budget from the 429 alone will never see one.

Media type application/json

Every error body carries error, a human-readable sentence. Some also carry code, a stable machine-readable reason — branch on that, never on the sentence, which is prose and gets reworded.

object
error
required
string
code

Present only on the failures worth branching on, and deliberately not an exhaustive enum: treat a code you do not recognise as if it were absent and fall back to the status code.

The ones that exist today:

  • credit_limit_reached — 402 from POST /services and POST /services/{serviceId}/change-plan. Your wallet, not the client’s: funding the purchase would take you past your overdraft (default 0, i.e. past zero). Top up; do not credit the client.
  • domain_disabled — 409 from a configuration write on a disabled domain (records, rules, cache, SSL, members, settings). The domain is read-only until POST /domains/{domainId}/enable.
  • unknown_rule_type — 404 from the rules paths when ruleType is not one of the documented values. You get this rather than an empty array, so a typo cannot read as a rule set that happens to be empty.
  • rate_limited — 429 from any route. Keyed per credential, so one runaway integration cannot lock its owner out of the dashboard.
  • session_check_failed — 503, and only on calls made with a dashboard session JWT. The session could not be verified, which is not the same as knowing it is revoked, so it is retryable and the session survives. Machine tokens never see this.
string
Example
{
"error": "forbidden",
"code": "credit_limit_reached"
}
Retry-After
integer

Seconds until the current window resets.

Something failed on our side. The body carries a human sentence and never an internal detail — a live sweep of this API once returned dial tcp 127.0.0.1:9000: connect: connection refused, which is our topology rather than an error message. That is now impossible.

Distinguish it from 503. A 503 means a dependency is down and the identical request will succeed later, so retry it. A 500 means the request hit a genuine fault: retrying it unchanged will fail the same way, and it should be reported with the X-Request-Id from the response header.

Declared on every operation because every operation can reach it. It was previously declared on exactly one, which left a generated client with no branch for the answer it is most likely to be surprised by.

Media type application/json

Every error body carries error, a human-readable sentence. Some also carry code, a stable machine-readable reason — branch on that, never on the sentence, which is prose and gets reworded.

object
error
required
string
code

Present only on the failures worth branching on, and deliberately not an exhaustive enum: treat a code you do not recognise as if it were absent and fall back to the status code.

The ones that exist today:

  • credit_limit_reached — 402 from POST /services and POST /services/{serviceId}/change-plan. Your wallet, not the client’s: funding the purchase would take you past your overdraft (default 0, i.e. past zero). Top up; do not credit the client.
  • domain_disabled — 409 from a configuration write on a disabled domain (records, rules, cache, SSL, members, settings). The domain is read-only until POST /domains/{domainId}/enable.
  • unknown_rule_type — 404 from the rules paths when ruleType is not one of the documented values. You get this rather than an empty array, so a typo cannot read as a rule set that happens to be empty.
  • rate_limited — 429 from any route. Keyed per credential, so one runaway integration cannot lock its owner out of the dashboard.
  • session_check_failed — 503, and only on calls made with a dashboard session JWT. The session could not be verified, which is not the same as knowing it is revoked, so it is retryable and the session survives. Machine tokens never see this.
string
Example
{
"error": "forbidden",
"code": "credit_limit_reached"
}